Westcoast Smile Testimonials

See Why We’re Rated 5 Stars | Vancouver Dentist Reviews from Real Patients

At Westcoast Smile, our patients’ trust means everything. With over 300 5-star Vancouver dentist reviews, we’re proud to be recognized as one of the city’s most trusted dental clinics. Our commitment to personalized care, advanced technology, and a warm, welcoming environment has made us a top choice for families and individuals in Kitsilano and beyond.

Patients consistently mention our gentle approach, friendly staff, and the professionalism of Dr. David Cheng and the entire team. Whether it’s a routine check-up, dental implants, or cosmetic treatments, we go the extra mile to make sure every visit is stress-free and comfortable.

What sets us apart in these Vancouver dentist reviews is not just our skill, but our genuine care for your overall wellness and smile confidence. We take time to understand your goals, answer your questions, and provide treatment options that suit your needs and budget.

If you’re looking for a dentist in Vancouver with a proven track record of happy patients, look no further. Read our reviews and discover why so many people choose Westcoast Smile as their trusted dental home.

blank
4.8
Based on 312 reviews
powered by Google
blankMaya Jain
00:31 30 Sep 25
I've been a lifelong patient of Dr. Cheng through my parents, who were patients at his old clinic in downtown Toronto before I was born. By chance, I have been able to continue seeing Dr. Cheng since moving to Vancouver for university, and now come in for Invisalign, TMJ issues, and regular cleaning. The clinic is clean, welcoming, and well-equipped. All the staff are very friendly and helpful. Dr. Cheng has always been great at explaining my dental issues and is fair with treatment plans. I feel very lucky to continue being a patient of Dr. Cheng at his new clinic in Vancouver. I would definitely recommend Westcoast Smile Dental!
blankPoke Whittall
20:09 28 Sep 25
Most professionals will give you adequate care. I require particularly challenging dental care. Dr. Cheng has proposed a game-changing solution. In my first session, a five hour marathon, he worked well beyond the limits of any other of my previous dentists. I am extremely grateful. His staff are wonderful. Kudos to Dr. Cheng's superb assistant, Faisal, and the very charming and competent practice manager, Amali.

G.W.
blankReem E.
01:03 11 Sep 25
Dr. Cheng is a great dentist. I went to him after getting clicking and crunching on one side of my jaw. In the consult, he confirmed there was a disc issue, and outfitted me with a Kois deprogrammer. It made me realize I was clenching my teeth during my sleep probably for years, and the appliance helped relieve that. I think it is also helping with my headaches, I get fewer of them when I wake up. I trust in his recommended approach down the road. He's caring and smart. Amali, the practice manager, is very helpful too.
blankKelly Crawford
23:04 02 Jul 25
I’ve had a lovely and insightful experience with Dr Cheng thus far. He’s incredibly kind, very open, honest and took extra time to go through some research and data with me to support treatment pathways.
Kudos to Amali - she’s such a pleasure to chat with and provides exceptional customer service.
blankLaura McRae
17:24 21 May 25
Amazing, thorough service. I have never had so much time and attention given from both the staff and dentist. They look at your case holistically, and give dental advice based on your overall health status.
blankScott
17:25 24 Apr 25
A Truly Exceptional Dental Experience – Dr. Norden is the Best!

From the moment you walk through the doors of this dental clinic, you’re treated like family. The staff is warm, welcoming, and always goes above and beyond to make sure you’re comfortable and cared for. The entire experience is seamless, professional, and incredibly reassuring.

Dr. Norden is, without a doubt, the best dentist I’ve ever had. His expertise is unmatched, but what really sets him apart is his genuine care for his patients. He takes the time to explain every step, listens to concerns with patience, and ensures that every visit is not just painless—but pleasant. Whether it’s a routine cleaning or a more involved procedure, I always leave feeling confident that I’m in the best hands possible.

I can’t thank this clinic enough for the outstanding care I’ve received. If you’re looking for a dental team that combines skill, compassion, and true dedication to their patients, look no further. Dr. Norden and his team are simply the best in the business.
blankJoy Case
02:46 02 Mar 25
Excellent care and beyond dentistry. During exam she highlighted a potential medical concern that I’m now going to see a doctor about. Grateful for the expertise.
blankeliza cole
02:16 31 Jan 25
really caring. I am a bit nervous but Dr Norden‘s team are amazing!
blankKate Flom
21:47 25 Jan 25
Very friendly staff, good experience. 🙂
blankAnna McMillan
20:40 16 Jan 25
I have been seeing Dr Norden and his team for over a decade now and couldn’t be happier. Highly recommend!
blankkody penner
20:04 09 Dec 24
Fantastic service, they are always on point from booking to service.
blankElliott MacCallum
16:54 29 Nov 24
Great service, friendly staff and reasonable appointment availability even around the holidays!
Plus good deals on toothbrushes and dental products!
blankWilliam Cherry
02:20 16 Nov 24
This dentist office I've been going to for a few years now. They provide great quality service with friendly staff.
blanke r
19:53 12 Nov 24
I have been with this great clinic for over 20 years and today just completed another cleaning and assessment with the most awesome dental hygienist in Vancouver, Whitney.
blanktolmiestreet
01:49 09 Nov 24
The best.
blankEmma Croll
18:27 27 Oct 24
I had such a great experience here! Really thorough, took the time to talk me through everything and help me understand all my options.
blankAmila Musovic
04:02 19 Sep 24
My son saw Dr. Norden for a broken adult tooth. He broke two of his front upper adult teeth and initially both teeth got resorted elsewhere however one of them fell out so we ended at Westcoast Smile to try to fix it. Dr. Norden did a fantastic job. The repaired tooth looks even better than the original one. It has stayed in place and no issue so far. Would recommend Dr.Norden and Westcoast smile for any dental trauma.
blankPaul Jover
02:35 17 Sep 24
blankDavid Plunkett
17:41 28 Aug 24
blankEva K
19:58 20 Aug 24
I highly recommend this clinic (Dr. Cheng, his assistant, Jas, and receptionist Leonie, in particular). Dr. Cheng did a beautiful restoration of my weird little tooth pictured below using only bonding. I couldn’t be happier with my results and am very satisfied with my experience at Westcoast Smile in general. Thanks again!
blankNoah
18:31 26 Jul 24
blankDavid McDonough
21:24 15 Jul 24
blankjulia leon
20:52 28 Jun 24
Westcoast Smile is amazing ! Came here to get my teeth cleaned with Witney! She was amazing, left my teeth sparkling ( very detailed) and was very considerate and careful with my TMJ pain.
Leone the receptionist is very professional and friendly!
blankCF
18:00 16 Jun 24
Kind, thorough staff.
blankCam Melvin
23:00 14 Jun 24
blankAdam Hiebert
21:10 11 Jun 24
blankFrédéric Mazzola
20:23 04 Jun 24
I had many dentists but West Coast smile is just the best I had so far. From the staff to Dr Cheng, everyone is welcoming, friendly and very professional. I had a tooth removed and I just had an implant work done, heavy duty but that was the smoothest experience I had with a dentist. No pain, very smooth surgery. Highly recommend!
blankTulip Joshi
23:04 28 May 24
Always a pleasant experience with Westcoast Smile Dental! Thank you for the warm hospitality & Care!
blankCatherine Plouffe
01:47 24 May 24
Booked my appointments via email and concierge got back to me quickly. Just had my cleaning, great service!
blankAline M
21:06 04 May 24
blankJamie Hyslop
00:13 02 May 24
Always an amazing experience! Will never go anywhere else now.
blankLisa Mazankowski
21:07 24 Apr 24
Went here to try zoom whitening. It was excellent! Very professional staff. I would recommend for all dental needs.
blankAlex
01:16 16 Apr 24
Absolutely great place. I feel confident about their knowledge, skills and experience!
blankJenna Delaney
01:04 17 Mar 24
blankMelany Davidson
00:08 14 Mar 24
I have enjoyed my visits to WestCoastSmile over the past few years, the staff is so friendly and very knowledgeable. In January I had a gum graft performed by Dr. Cheng. While the experience is never enjoyable, Dr. Cheng and his team were excellent. The procedure went smoothly (hardly felt anything) and the follow up has been very thorough. I feel so much more confident about my smile now. Thank you WestCoastSmile!!
blankMatt McQueen
19:30 01 Mar 24
I recently had a gum graft by Dr. Cheng that was very successful. He used modern techniques that did not require me to remove any tissue from my palate which made the healing process more manageable. He was methodical and caring during the process and very attentive during the post-op. Highly recommend Dr. Cheng and the rest of the WestcoastSmile Team.
blankAustin Phillips
21:23 23 Jan 24
blankEm R
20:36 11 Jan 24
Awesome professional and friendly staff- great peaceful energy there too. I highly recommend.

just completed my first 2024 appointment,
smiling from ear to ear😁
blankKantola Urban
03:52 12 Dec 23
blankNick
16:21 10 Dec 23
I’ve been going to this dentist for over three years and the quality of care and service has never been better. Would highly recommend West Coast Smile for you and your family!
blankSimon Lambert
20:45 06 Dec 23
Excellent team, very professional and efficient
blankMichelle VanderEnde
21:14 24 Nov 23
Great service. Everyone I interacted with was very friendly and accommodating. Even made me a tea while I waited (I showed up early).
blankAdalia Yang
01:23 14 Nov 23
Dr. Cheng and Jenna were great! I'm always really anxious about dental work but they were accommodating and super quick for my filling. Hands down best filling experience I've had
blankCandice johnson
01:13 01 Nov 23
I can't thank the west coast smile team enough! Right from the time you walk in, you are welcomed with warmth and professionalism! The team is beyond thorough in the care of your oral health. Working with you to have your healthiest smile. And I feel very taken care of.
blankAlan Seery
15:15 31 Oct 23
Always felt welcome from the first time I entered west coast dental. Leonie at the front was very nice, helpful and had everything set up before and after my appointment. Dr. Cheng and Jenna they were excellent, made me feel comfortable everytime I was in there and got any work I needed with no fuss. Thanks, will be back for ally dental needs
blankTatiana Moses
22:30 30 Oct 23
I felt safe, and relaxed during my appointment. The dr explained everything so well even if there are medical terms that he used: he explained it all very clearly. He used images to help me understand and I definitely felt more knowledgeable and smarter walking out of the office. It was a pleasure going for my appointment and felt very welcomed by the staff.
blankJane Sydie
21:30 26 Sep 23
My first experience with Dr.Norden and his team was excellent. I have not had much dental work done in my lifetime (nearly 60 years). I needed an old filling redone. He explained what he was doing every step of the way which was very comforting to me. His thorough examination was also proof that I am good hands. Thanks!!
blankSamantha W
21:33 13 Jun 23
100/5 Stars - Best Experiences I've Ever Had in a Dental Office

I went here based on other reviews saying the hygienist was incredibly gentle, and Kim was so gentle! I barely felt it when she checked my gums depths! And she was so kind and positive. Can you believe I left the dental office happier than I arrived? Thank you, Kim!

I've gotten to know other staff too and they are all exceptional! I kid you not, whoever is the hiring manager went talent scouting!

The dentist, Dr Cheng, is helping me with the root case of my jaw pain. I didn't know it was even possible to be pain free without surgery! He has youtube videos explaining the science, and he also spent a lot of time in the office answering all my questions.

The receptionist goes above and beyond to fit me into the schedule. She contacts me when they have a cancellation or to accommodate rescheduling. I really like their texting system!

I recently went in for an invisalign consult and the specialist really listened to what I wanted from the visit.

I am so delighted to be a patient with this dental office.
blankTom No
08:46 26 May 23
Dr. Cheng was very professional and helpful. Kim was very friendly and almost painless compare to other hygienist I've been too. Will be going back. Thanks guys
blankKristina Matisic
21:52 17 Apr 23
I'm just finishing my Invisalign treatment with WestcoastSmile and I've had such a great experience. The team is kind, professional, knowledgable and punctual. They've also taken special care to listen to and address any concerns I've had along the way.

I have no hesitations in recommending WestcoastSmile to anyone looking to get Invisalign. And, I'm delighted to say, my teeth look great!
blankMeagan Allan
01:51 09 Feb 23
What a wonderful experience at West Coast Smile! I had a cleaning & whitening. The whitening was painless & super effective. The ladies who worked on me were so friendly, gentle & knowledgable. Definitely recommend to everyone 🙂

bright smile Vancouver dentist reviews

Call Now Book Appointment